Install & Uninstall
1. Install file can't be executed.
Solutions:
Download the install file again. Due to the poor network or some virus, the install file may be corrupt. If you download again but still find the file corrupt, report the prob-lem to us.
2. How to uninstall AGB5?
Solution:
At first, you should not run Antiy Ghostbusters and its monitor. You can use the uninstall program, which is in the start menu:
Start/program/AntiyLabs/Antiy Ghostbusters 5.0/ Uninstall Antiy Ghostbusters 5.0, and then restart your PC; Antiy Ghostbusters will be uninstalled successfully.
Usage
1. Can't kill virus using trial version.
Solution:
The trial version of Antiy Ghostbusters can't remove the virus. So register the product, and then the registered version can eliminate the virus automatically. It's more convenient.
2. How to deal with the virus that AGB can't detect or remove?
Solution:
If you have updated the database to the latest one, AGB still can't remove the virus. Then maybe our database didn't have the sample of the virus. You can use misc / suspicious file submit, to submit the infected file to us.We will update the database and solve your problems as soon as possible!
3. Why my computer be blue screen when run AGB?
Solution:
Please don't run any other anti-virus software or monitor when running Antiy Ghos-tbusters. They will conflict with each other and harm your PC.
4. How do I clean out a compressed file with a Trojan in it manually?
Solution:
According the scan result, you can find the compressed file. Right click it, and open. Then you can see all the files in the compressed file. Find out the infected file to remove the Trojan.
5. Why can't start AGuard?
Solution:
Maybe there is other anti-virus software or monitor in your system, which conflicts with AGuard. Did you install other anti-virus software? If so, you should close it or AGuard.
6. How to not run the monitor when starting system?
Solution:
Double click AGurd icon in the tray, select Setting> sys monitor > options, turn off auto start, the Monitor will not run when starting system.
7. How can I know if my Antiy Ghostbusters is the newest version?
